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Samantha Merrett, Senior Accessibility Specialist, Ministry of Justice

Unlocking Accessibility: User researchers share their approach to digital accessibility and recruiting people with disabilities

A collection of post-it notes on a table, with a question 'What stops you blogging?' written on a piece of paper behind the notes.

We asked user researchers about their role in making digital services accessible, recruiting people with access needs, and sharing best practices for integrating accessibility into the user research process.

Introducing the Leader’s Guide to Accessibility

This leader's guide is for anyone with responsibility for a digital team, product or service. It will help you work out how to build accessibility into your product or service from the start.

Unlocking Accessibility: Content designers share their experience and advice

Image of a laptop with the text 'Make it easy for everyone to access government services' on the screen next to a set of headphones and notebook

We asked content designers from various government departments how they initially learned about accessibility and what they wished others would consider when creating accessible content.

Making a positive change: PDF to HTML

Screenshot of the gov.uk webpage about the COVID-19 response: Living with COVID-19 the document has been published in both PDF and HTML format.

As communicators, we must take care to make our content as easy to understand and accessible as possible.