Earlier this year we built a custom prototype webchat, as part of the webchat alpha. We looked at which technologies help make webchat software more usable with screen readers.
Related content and links
Accessibility in government
This is for everyone: documenting how we're rebuilding inclusive digital services across the UK Government.
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How accessible is your website?
Public sector organisations have a legal duty to make websites accessible. Find out how your organisation is impacted at GOV.UK/accessibility-regulations