Accessibility and service design for inclusion
Posted by:
Rachel A.Wood, Service Design Lead, Basildon Council, Posted on:
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Categories:
Access needs, Accessibility, Accessibility and Me, Design, User research
![Items show the disability journey for someone who has issues with immunity and mobility. It includes a purple flower, a post it note, medication boxes and a walking stick.](https://accessibility.blog.gov.uk/wp-content/uploads/sites/52/2024/02/Rachel-A.Wood-GDS-Guest-Blog-Image-020224-620x537.jpg)
This blog explores accessibility and universal service design from both a professional and personal experience and suggests what might be happening next.