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Access needs

Government Communication Service tips to deliver better British Sign Language content

A BSL interpreter for the King’s Coronation 2023 points to a link for the coronation website.

The Government Communication Service has published guidance including handy tips to help departments deliver better British Sign Language content to meet the needs of Deaf BSL users.

Creating empathy with users who have accessibility needs

Team member sat at a desk in a meeting room, using a laptop to login with the Claudia persona to the service, referring to a paper copy of the details.

The Digital Trade Finance Service team has been working hard to make its service more accessible, getting our whole team involved. This post explains how we used the GDS accessibility personas to do just that and what we learnt along the way.