The Digital Trade Finance Service team has been working hard to make its service more accessible, getting our whole team involved. This post explains how we used the GDS accessibility personas to do just that and what we learnt along the way.
Hari Chandrapal - User Researcher
Related content and links
Accessibility in government
This is for everyone: documenting how we're rebuilding inclusive digital services across the UK Government.
Find out more
How accessible is your website?
Public sector organisations have a legal duty to make websites accessible. Find out how your organisation is impacted at GOV.UK/accessibility-regulations
Help make all forms on GOV.UK accessible, easy to use and quick to process
Work with GDS to make it faster and more cost-effective for all civil servants to use accessible online forms to collect information from the public.