Creating empathy with users who have accessibility needs
Posted by:
Clara Songaila - Lead Service Designer and Hari Chandrapal - User Researcher, Posted on:
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Categories:
Access needs, Accessibility, Testing
The Digital Trade Finance Service team has been working hard to make its service more accessible, getting our whole team involved. This post explains how we used the GDS accessibility personas to do just that and what we learnt along the way.
