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Five lessons from making DBS services accessible

Gold statue Of 'Justice', Central Criminal Court, Old Bailey, London viewed from a low angle against a blue sky.

Leyla Kee-McParlin of the Disclosure and Barring Service talks about the challenges of making services accessible and inclusive, and how that can be applied to other services, by using teams’ existing skills, but getting help from specialists where needed. Accessibility and inclusion is never “done” and learning has to continue.