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Design

Five lessons from making DBS services accessible

Gold statue Of 'Justice', Central Criminal Court, Old Bailey, London viewed from a low angle against a blue sky.

Leyla Kee-McParlin of the Disclosure and Barring Service talks about the challenges of making services accessible and inclusive, and how that can be applied to other services, by using teams’ existing skills, but getting help from specialists where needed. Accessibility and inclusion is never “done” and learning has to continue.

Talking user research and designing for deafness at the Cross-Government Accessibility meetup

Posted by: , Posted on: - Categories: Access needs, Accessibility, Community, Content, Design, Testing, User research
Laura Andrews at the Accessibility Meetup

Out most recent Cross-Government Accessibility Meetup features presentations from HMRC, Home Office and Citizens Advice. Here's what we talked about.