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Five lessons from making DBS services accessible

Gold statue Of 'Justice', Central Criminal Court, Old Bailey, London viewed from a low angle against a blue sky.

Leyla Kee-McParlin of the Disclosure and Barring Service talks about the challenges of making services accessible and inclusive, and how that can be applied to other services, by using teams’ existing skills, but getting help from specialists where needed. Accessibility and inclusion is never “done” and learning has to continue.

Making GOV.UK Pay more accessible

Three Chrome laptops on a long desk with a stool underneath, posters on two surrounding with headings of Vision and Design for Everyone.

GOV.UK Pay aims to offer public sector organisations the most accessible payment service. Here’s how we’ve made it accessible with the latest version of the GOV.UK Design System. GOV.UK Pay is a simple, secure way to pay for government services …

How DWP used the easy read format to make its content more accessible

Ben Railton from DWP and Jane Wilkinson from HMRC at the cross government accessibility meet up talking about Easy Read.

The Department for Work and Pensions (DWP) Customer Accessibility Design Team is transforming the way disabled people access information that is important to them. One of the most exciting projects we have been working on recently is the introduction of …